Order Processing
Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and U.S. federal holidays). During peak seasons or high-volume periods, processing may take longer.

Shipping Methods & Delivery Estimates
We ship via major carriers including USPS, UPS, and FedEx. Estimated delivery times after the order has shipped are:

  • Standard Shipping: 3–7 business days
  • Expedited options (when available): 1–3 business days

Delivery times are estimates only and are not guaranteed. Delays caused by the carrier, weather, or high demand are beyond our control.

Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions, destination, and selected shipping method. Free shipping promotions, when offered, will be clearly displayed and applied automatically when eligibility conditions are met.

Oversized, Heavy & Large Items
Items such as suitcases, large furniture pieces, heavy appliances, bulky electronics, or any product that exceeds standard package dimensions or weight limits are subject to additional shipping charges. These extra fees are determined by the carrier based on actual weight, dimensional (volumetric) weight, and package size.

The additional charges will be calculated and displayed at checkout whenever possible. In some cases, we may contact you after the order is placed to confirm the final shipping cost before processing. We reserve the right to cancel or adjust orders for oversized/heavy items if the final shipping cost is significantly higher than estimated.

Shipping Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer. Additional fees may apply for address corrections or reshipments.

Order Tracking
A tracking number will be emailed once your order ships. You can use this number to monitor the status of your package on the carrier’s website.

Shipping Destinations
We currently ship to addresses within the United States only. We do not ship to P.O. boxes for certain carriers or restricted product types.

Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery and include clear photos of the outer packaging, inner packaging, and the damaged product. We will work with you to resolve the issue.